SafeSubmit secure enquiry form platform

SafeSubmit is an Australian SaaS platform designed to close the privacy gap in healthcare website enquiry forms, encrypting every submission before it reaches inboxes, databases, agencies or hosting providers.

Built as a drop-in replacement for a standard healthcare website enquiry form, SafeSubmit stores every submission in Australian data centres and lets only the practice unlock and read the full contents through a secure portal protected by a PIN it controls. Everyone else in the usual chain, including the web agency, hosting provider and plugin supplier, can see that an enquiry has arrived, but not the sender’s name, contact details or health information. The portal is also designed to provide anonymised summaries, spam detection, enquiry scoring and a simple pipeline for moving enquiries from new, to processing, follow-up and booked.

SafeSubmit is designed to sit between general-purpose form tools built into platforms such as WordPress, Squarespace and Wix, and practice management systems such as Cliniko and Halaxy, covering the early, unfiltered enquiry stage before someone becomes a patient. It is available to Australian solo practitioners, clinics and healthcare groups.