Clinrol Connect clinical research recruitment platform

Clinrol Connect is a patient recruitment and engagement platform for clinical trial sites, designed to consolidate patient communication, pre-screening, scheduling and workflow management into a single connected system. It is designed for site networks that manage high volumes of incoming patient enquiries across multiple concurrent trials, to alleviate stress and burnout across site coordinators and improve the overall patient experience.

The platform integrates into existing clinical trial management systems (CTMS) as a dedicated recruitment layer. It uses AI to prioritise patients by eligibility likelihood, automate reminders and rescheduling, and structure phone screening with live eligibility checks, which is designed to reduce manual coordinator workload and improve lead quality.

It is designed to deliver real-time reporting and funnel visibility across the entire patient journey from initial enquiry to enrolment. The platform is HIPAA- and GDPR-compliant and supports TGA/HREC- and FDA/IRB-regulated environments. Implementation is conducted through a workflow-mapping process with the site team prior to go-live.

Clinrol Connect is designed to combine inbound lead management, patient communication, AI pre-screening, enrolment tracking, AI calling, SMS outreach, automated follow-up and live eligibility screening with configurable criteria per trial into a single platform. It also includes a sentiment analysis tool to support coordinator-led patient calls, a recruitment funnel dashboard with site performance analytics, and structured workflow mapping for onboarding across multi-site networks within weeks.