Regional Assessment Services Providers Announced

By Petrina Smith
Thursday, 02 April, 2015


Assistant Minister for Social Services Senator Mitch Fifield  has announced 13 organisations selected to operate the My Aged Care Regional Assessment Services.
From 1 July 2015, the Regional Assessment Services will be responsible for conducting face-to-face assessments of older people needing entry-level support at home.
Selected from an open tender process, the organisations will provide full assessment coverage across the 52 planning regions in all states and territories, except Victoria and Western Australia – where current state government models will continue.
The Regional Assessment Services will complement the existing Aged Care Assessment Teams (ACATs) which undertake assessments for higher intensity home care and residential care services.
Minister Fifield said that the assessment services would be  accessed through the Government’s My Aged Care website and call centre. They will be standardised to help older people and their families navigate the aged care system and find suitable services in a timely manner.
“After contacting My Aged Care, older people will be able to meet with a My Aged Care regional assessor and talk through their current circumstances, their individual needs and goals,” Mr Fifield said. “Importantly, home support assessments will be separated from service delivery to ensure the focus is on individuals’ needs and goals,” Minister Fifield said.
The Regional Assessment Services will assess clients seeking to access the $1.7 billion Commonwealth Home Support Programme (CHSP), which will start on 1 July 2015
The successful organisations to deliver the Regional Assessment Services are:


  • Access Care Network Australia Pty Ltd

  • Australian Regional and Remote Community Services Limited

  • Care Assessment Consultants Pty ltd

  • Catholic Healthcare Limited

  • Community Options Australia Incorporated

  • Feros Care

  • Health Administration Corporation (HAC)

  • Partners 4 Health Limited

  • Resthaven Incorporated

  • Serendipity (WA) Pty Ltd

  • Suncare Community Services Inc

  • The Uniting Church in Australia Property Trust (Q.)

  • UnitingCare Wesley Adelaide Incorporated


Further information about the RAS is available here
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