Design in Health > Patient flow-through

HappyOrNot patient satisfaction measurement service

26 June, 2018

The HappyOrNot patient satisfaction measurement service can improve patient satisfaction by up to 12% per year, according to the company.

How a small clinic is having a big impact on healthcare in Brazil

01 May, 2018 by Sasha Banks-Louie, Oracle

Brazil's inability to provide some 150 million uninsured residents with access to healthcare has created a significant market opportunity for low-cost medical clinics like Dr. Consulta.

Service design for the patient of the future

15 January, 2018 by Katie Bowden*

If you are seeking to improve patient experience, these five core principles of service design will help you get it right.

When it comes to hospitals, size matters

08 December, 2017

Smaller hospitals have higher risks of operational inefficiency.

Patients in healthcare facilities at risk for legionnaire's disease

15 June, 2017

A US study has found a concerning level of legionnaire's disease present in healthcare facilities, highlighting a possible deadly risk to patients from exposure to disease.

Automated patient check-in for Gold Coast Health

21 March, 2017

The Gold Coast University Hospital is seeing shorter patient queues and a reduction in 'fail to attends' with an automated patient check-in system.

Putting patients at ease with smart and effective technology

16 January, 2017

The Brother TD-2000 series label printers can assist in patient care by streamlining admissions, especially when it comes to Patient ID printing. In addition to speed, it also allows for higher reliability and can improve patient safety by utilising smarter and safer patient ID techniques and barcode medical administration system integration.

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