Shaping the future with integrated health care services and smart technologies

By John Connole
Thursday, 25 October, 2012



Healthcare delivery has changed dramatically over the past 15 years in Australia and will continue to evolve to meet increased demands and client expectations. The INS Group, a leading healthcare organisation in Australia, has been actively involved in changes to in home healthcare delivery for over 25 years through the development of e-health technologies and integrated healthcare services.


As an integrated healthcare company, specialising in community health care services, medical response systems and services and e-health technology solutions, the INS Group recently developed and piloted a successful remote telemedicine, care assistance and personal response tool to support the delivery of healthcare services to people at home. This comprehensive system is capable of monitoring and assisting in managing the health of home and facility based patients using a smart phone and various wireless sensors to capture patient data and instantly transmit back to the office or treating medical practitioner. The mobile e-health management system also enables delivery of rosters to community care workers on a PDA allowing them to view and record progress notes, forms, wound care photos and clinical measurements, achieving a comprehensive Electronic Patient record. Furthermore, supporting the Community Care Practice’s duty of care to staff, the solution provides Mobile Personal Alarm functionality. A comprehensive trial over two years has seen substantial benefits for the Community Care Practice, including:



  • Improved carer collaboration;

  • Rostering efficiency;

  • Improved financial management;

  • Quality data: with a richer set of information available for reporting; and,

  • Greater quality of care: with one always up-to-date medical record to reduce treatment risks, to name a few.


The INS Group is currently developing an enhanced mobile telemedicine solution. For more information contact us on 1800 636 040.

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