GS1 Australia and NEHTA launch GS1 Recallnet Healthcare

By Petrina Smith
Monday, 09 September, 2013


GS1 Australia and the National E-Health Transition Authority (NEHTA) have officially  launched GS1 Recallnet Healthcare, an electronic product recall notification management system for therapeutic goods.
GS1 Recallnet Healthcare is an online portal designed to provide an electronic product recall notification management system in the Australian healthcare sector to improve patient safety by enhancing the speed, efficiency and accuracy of the recall process for therapeutic goods.
“Therapeutic product recalls always present a significant challenge to the Australian healthcare industry and this portal will improve the therapeutic product recall notification process for the benefit and safety of all Australians,” GS1 Australia’s Chief Executive Officer Maria Palazzolo said.
The service has been developed over three years by GS1 Australia in association with NEHTA, the Therapeutic Goods Administration (TGA), state and territory health departments and a number of medical device and pharmaceutical suppliers.
“By committing to one standardised program, Australian healthcare organisations will ensure the recall of products is as efficient, consistent and immediate as possible,” NEHTA Chief Executive Officer Mr Peter Fleming added.
GS1 Recallnet Healthcare will enable manufacturers, suppliers, pharmaceutical wholesalers, distributors, health departments, pharmacies, hospitals and government agencies to:


  • Improve patient and healthcare provider safety and quality of care

  • Reduce the costs for issuing and enacting product recalls

  • Reduce errors, confusion and re-work

  • Decrease the time and effort to respond to recalls

  • Increase visibility of recall progress and effectiveness across the chain

  • Improve the traceability of therapeutic goods

  • Streamline recall progress reporting to the TGA

  • Decrease the risks and costs associated with product recalls


“Global supply chain standards are the foundation of effective product recall, Ms Palaxxolo said. "GS1 global standards are used by millions of companies around the world to enhance the safety, security and efficiency of their supply chains. GS1 Recallnet Healthcare will improve patient safety by streamlining the management of product recalls for medicines, implants, medical equipment and medical consumables in the Australian market.
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