In recent years teleconsultations have played a growing role in the delivery of healthcare and support services across Australia.
From July this year, Australia's MBS telehealth system is going to change once again, and this comes after two years of constantly evolving rules and regulations regarding the delivery of healthcare services in this country.
The past two years have seen Australia's medical industry undergo significant changes, with e-health and telehealth quickly becoming the norm.
A $2m Digital Health Cooperative Research Centre (DHCRC) project aims to enhance telehealth capabilities and improve patient, clinician and caregiver experiences for mental health and palliative care services.
Around 48% of Australian patients would choose to rely solely on face-to-face appointments once the country is out of the COVID-19 tunnel and half of respondents (49%) said they are now comfortable with receiving medical services remotely.
While two-thirds of Australians have been working from home since the beginning of the pandemic, a large number of healthcare workers have been putting themselves at risk on the frontline, working extended hours and taking on a greater workload, to ensure health and safety of all of us.
When COVID-19 hit, healthcare providers around the world transitioned quickly to deliver medical consultations remotely.
8x8 Jitsi as a Service provides features such as pre-built secure embeddable video calls, conferencing, chat and desktop sharing.
Aboriginal Australians living in isolated locations will soon be able to receive remote medical examinations for the first time.
Visionflex's videoconferencing platform, Vision, transforms internet-connected devices into remote examination and diagnostic tools.
The Shure MV5C is designed for remote telehealth appointments and other important conversations.
When border closures meant that no doctors or allied health professionals could reach the community of Tjuntjuntjara for more than 10 months, digital health provided an answer.
With the growth of telehealth services, Australia has witnessed a shift in the market towards taking the care to the patient, rather than the patient to the care.
The combination of telehealth and artificial intelligence (AI), including AI-powered chatbots, is set to transform the delivery of mental health services globally.
Technology — particularly AV technology — can play a large role in helping patients have better experiences.