WA Health extends partnership with Atos

Wednesday, 29 November, 2023

WA Health extends partnership with Atos

WA Health’s Health Support Services (HSS) has extended its partnership with multinational IT and computing company Atos for a further five years.

Working together to provide ICT (information communication technology) services to WA Health since 2018, HSS and Atos have facilitated several major projects, including migrating approximately 1000 clinical and corporate applications to the Atos hybrid cloud, as well as legacy ICT infrastructure and records, under the state’s GovNext-ICT framework and HealthNext project.

WA Health said that HealthNext demonstrated the scale and complexity of project that HSS and ATOS can deliver together. The project provided higher levels of transparency about the state’s consumption of infrastructure and associated costs, as well as higher levels of redundancy, enabling faster recovery in the event of infrastructure failure.

HealthNext improved infrastructure resilience and service availability, and compliance with security policies and practices, better securing sensitive patient data. It created greater levels of customer satisfaction with infrastructure services and higher levels of staff engagement, with HSS teams now working with a contemporary infrastructure platform that stays current due to continual re-investment and refresh by Atos.

“Together, we have already successfully delivered the largest application re-platforming program undertaken by WA Health, which was completed successfully and met government requirements in terms of security and compliancy,” said HSS Chief Information Officer Jonathan Smith.

“We are looking forward to continuing our work with Atos to help implement our WA Health digital strategy.”

Next on the agenda for the partnership will be further ICT improvements, including:

  • the new medical imaging system for the WA public health system;
  • management of critical clinical and corporate applications, including the patient administration system, on cloud infrastructure;
  • migration of WA health system’s entire email platform and other collaboration tools, such as Microsoft Teams, to the Atos managed cloud.

WA Health praised Atos’s ‘pay as you go’ consumption model, which enabled the prompt scaling of infrastructure in response to changing demand — something that was instrumental in the state’s successful response to the COVID-19 pandemic.

“Under the new contract, Atos will continue working with HSS to provide and evolve our WA Health hybrid cloud services,” Smith said.

“The new contract cements the strong partnership between Atos and HSS and our shared commitment to delivering excellent patient care to more than 500 healthcare sites and services across WA Health.”

Image caption: Daniele Principato, CEO, Asia Pacific (Atos); Robert Toms, Chief Executive, Health Support Services; Katerina Andronis, Client Executive (Atos); James Berry, Managing Director of Atos Australia and New Zealand; and Jonathan Smith, Chief Information Officer, Health Support Services.

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