One solution to optimise your care delivery organisation

Tuesday, 31 May, 2022

Lumary is a leading healthcare platform provider and technology service partner for Australia’s disability and aged care industries. With the right industry-specific software, providers can simplify their care management and give care recipients the support they need to live the life they choose.

At Lumary, we connect the best technology to the best human care. Our mission is to create technology that empowers providers to deliver quality services to the people who need them most. We do this by creating innovative technology solutions, providing ongoing support to our customers and building lasting partnerships.

Our end-to-end care management platform is purpose-built for disability and at-home aged care providers — from smaller to enterprise-level. Designed and developed by top local industry experts and tech engineers, Lumary’s software integrates with specialist applications to create a single cloud-based solution that allows providers to manage their entire organisation and workforce all in one place.

Why Lumary

  • One integrated digital solution
  • Built on Salesforce - the world’s #1 CRM platform
  • Access to API technology
  • Mobile-friendly
  • Cloud-based
  • Flexible and scalable
  • Advanced security, encryption and recovery
  • Automatic system maintenance and upgrades
  • Tech support: Help centre and customer support team
  • Hands-on implementation and delivery

The importance of industry-specific software

A digital solution built specifically for the National Disability Insurance Scheme (NDIS) and Home Care Packages (HCP) equips providers with the right tools to navigate the complexities of the disability and aged care industries. Providers can automate admin tasks, streamline scheduling and workforce management, simplify billing and claiming, and manage client information more efficiently to enable better outcomes.

While traditional care management systems may perform some of these functions at a basic level, the complex and hyper-regulated framework of the NDIS and HCP requires an adaptable, purpose-built solution.

Industry experts work in-house at Lumary to ensure its software is automatically updated for providers to meet the mandated requirements. These knowledgeable members of the Lumary team stay on top of industry changes and price updates, allowing organisations to simplify compliance and accurately forecast and monitor funding.

NDIS and HCP providers are also increasingly looking to technology to support their workforce to deliver personalised care and create a better employee experience.

Organisations that use Lumary’s software report happier, committed and more engaged staff. These providers support their teams with Lumary’s easy-to-use web and mobile application, enabling their workers to access information from anywhere in real-time. Staff can schedule appointments, record case notes accurately, and document services as they are delivered, eliminating the need to double up on data entry and unnecessarily spend time on admin. With one solution, providers can create a seamless end-to-end experience for providers, staff, and clients.

Plus, with this level of reporting in one place, providers can analyse metrics and build meaningful data insights to enable personalised, informed care and improved relationships between support workers and clients.

Navigating the NDIS and HCP can seem complicated and overwhelming, but providers can cut through the complexities and inefficiencies with the right industry-specific software.

To learn more about how the right software solution can transform the way your disability or aged care organisation operates, head to or reach out directly via

Image credit: © sp

Related Sponsored Contents

 Supporting clinician wellbeing: caring for the healthcare workforce

Australia, like most high-income countries, has a large and growing elderly population with...

Live circuit warning indicators save lives

This indicator provides a visual reminder that a circuit is live, which reduces the risk of...

How technology can improve the patient healthcare experience

While we're a long way from robots running human health services, the Internet of Things...

  • All content Copyright © 2022 Westwick-Farrow Pty Ltd